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Which parts are used in your systems?
We only use major branded parts from big brands. For some components, such as
monitors and hard drive we don't state the make and model as this varies
depending on the current stock. Hard drive brands we use can be either Maxtor,
Seagate or Samsung, the prices and stock availability fluctuate regularly,
therefore we cannot stick to one make or guarantee that a certain brand will be
used.
What testing and quality control is carried out?
Every PC undergoes at least a 12-hour "burn-in" test prior to dispatch to make
sure all computers are dispatched fully working. If an Operating System is
purchased all drivers would be set up and the PC would be ready to run from the
box. As part of our quality control process every custom PC is double-checked by
another technician to make sure it is as per the order.
Why are your prices so low?
Our prices are extremely competitive because we turnover a lot of computer
equipment, and can pass on the savings whenever there's a price drop or a good
deal from our suppliers. As an ecommerce business we can benefit from
substantial cost savings compared to a retail operation by employing a direct
and efficient business model. We also aim to limit the costs of depreciation by
employing a "just-in-time" procuring style, which minimises stock holding and
makes sure we don't have old technology lying around.
Does my PC come with the manuals and CDs for the parts?
Every PC comes with original CDs and manuals for all the components used to
assemble the PC. If an Operating System is purchased the original CD is
supplied, not a recovery CD as supplied by some manufacturers.
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